ZENVARA INFOTECH LLP and its affiliates ("us", "our" or "we") are dedicated to protecting the privacy rights of our users ("users" or "you"). This Privacy Policy applies to www.zenvarainfotech.com, and all other sites or online service that is owned or operated by ZenVaraInfotech (each, a “Site,” and collectively, the “Sites,”), all mobile games published by ZenVaraInfotech (each, an “App,” and collectively, the “Apps,” and together with the Sites, the “Platform”), and ZenVaraInfotech games that can be played through third party platforms, e.g., via consoles, PCs and/or social media sites such as Facebook (“3rd Party Platform Games”). It describes how we collect, store, use, and disclose your personal information when providing these Services to you, and your rights and choices concerning your information. By visiting our Sites, using the Apps, playing 3rd Party Platform Games or otherwise access any of our other products, services or content through any of our Platform or through 3rd Party Platform Games (collectively, “Services”), you agree to and accept this Privacy Policy. If you do not agree to these terms, please do not use the Service. We reserve the right to change our practices and this Privacy Policy at any time.
When you install our games and apps, access, connect to, sign up to, participate in, create an account for, make purchases within or otherwise use our services, we may collect personal and non-personal information from you.
The Information we collect may include, but not limited to:
The Personal Information may include your name or username, Email address, password, profile photo or other photo, gender, date of birth, contact details and billing information. The Non Personal Information may include device properties, device software platform and firmware, mobile phone carrier, geographical data, and other informational required by us to enhance the service. When you play our games we may collect game version you are playing, your high score, log-in method, score and achievements and ranking Personal information that you post voluntarily now or in the future through the Platform or on an area of a social network monitored by us may be visible to others and collected by third-parties. When you are accessing our Services through a third-party account, we will collect certain information relating to your account with those third parties based on your use of our Services. You can manage the data which is shared by such third parties with us by amending your preferences using the privacy settings which these third parties provide on their platforms. If you use third-party services, you agree to access and use of information provided by you with their terms and polices for their service.
We collect, store and use certain data as it is necessary in order for us to provide you with access to our Services under the relevant terms and conditions of those Services. We may use your information to create account and allow access for our service, respond to your service requirement, maintain and improve the service, send you updates, security alerts or other alerts, technical support, communicate with you about product and services offered by us and our partners, research, analyzing and statistical purposes. We may also use to enhance security of our network and information system, to protect against fraud, unauthorized transactions, to establishment or defense of legal claims. We may share Your Information with third parties with whom we have a strategic relationship such as ad networks and analytics providers. We may also process or share your personal data if it is reasonably necessary for us to comply with a LEGAL OBLIGATION or in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. By accepting our Privacy Policy or otherwise providing information to us, you consent to us collecting and using the information, as well as the processing and transferring of the information as deemed necessary.
Our services may contain third party tracking tools from our service providers. Such third parties help us to manage your information on our behalf. They may use cookies, API’s and SDKs in our service to collect and analyze user information as necessary to provide the relevant services to us. Our privacy policy does not cover the use of tracking tools from third parties. We do not have access or control over these third parties. We encourage you to review the privacy policies of the third parties that you use.
The Services comply with the Children’s Online Privacy Protection Act (“COPPA”). We do not knowingly collect or process any Personal Information from children under the age of 13. If a user identifies himself or herself as a child under the age of 13 within the service, we will not collect, store or use any personal information of such user. If you are a parent of a child under 13 years of age and you believe your child has provided us with Personal Information, please contact us at games.swastik@gmail.com and we will delete the information from our system.
We Offer in-app purchase to access certain features or items against real money and are always clearly labeled as such. When you complete any in-app or in-game purchases, such as buying in-game currency and other items, we will collect data relating to your purchase history. As with most downloadable software products, items bought through our games (in-app purchases) are generally non-refundable. In some special occasions there can be exceptions, however. The transaction process is controlled by Apple (for iOS devices) or Google (for Android devices), and both companies have support teams who handle refund requests.
We reserve the right to revise, modify and update this Privacy Policy from time to time. These updates, will take effect from the date of issue on the Site. Please check back regularly for updates. Your continued use of Services will signify your acceptance of the changes to this Privacy Policy.
If you have any query or complaints or any request for service information, please contact us at games.swastik@gmail.com
ZenVara is a mobile, web and Game Development company in Surat, India. We have an experienced team of software engineers who have powerful creativity and a great understanding of the world of digital commerce. We recognize your business needs and transform your ideas into reality through the latest technologies.
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